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Silverdale Apps

Silverdale Apps

Contains details of all our Silverdale Apps and features. Our Apps are available exclusively to our Silverdale STAR subscribers.

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Responsible Nick Foy
Last Update 02/04/2025
Members 52

Customer Reference at Ticket (F1848) (S24380)

Display customer reference information on helpdesk tickets, improving identification and management of support requests

Odoo 16 Helpdesk
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Customer Reference at Ticket (F1848) (S24380)

Display customer reference information on helpdesk tickets, improving identification and management of support requests

Odoo 16 Helpdesk
00:00
0 0
Enable Filter and Group-By for Ticket Type on Portal (F1869) (S24396)

Provide customers with the ability to filter and group helpdesk tickets by type on the portal, improving ticket management and visibility.

Odoo 16 Helpdesk
00:00
0 0
Enable/Disable user to access Helpdesk Tickes on Portal (F1871) (S24398)

Control user access to helpdesk tickets through the customer portal, improving flexibility in customer support management

Odoo 16 Helpdesk
00:00
0 0