SME Stop Shipping Email Confirmation (F2024)

Prevent automatic shipping confirmation emails from being sent to customers, giving businesses more control over communication during order fulfillment.

In some cases, businesses may want to manage the timing or content of shipping confirmation emails sent to customers. The **SME Stop Shipping Email Confirmation** feature provides businesses with the ability to stop the automatic sending of shipping confirmation emails when a shipment is processed. By using this feature, businesses can choose whether to send shipping confirmation emails manually or not send them at all, offering greater control over communication during the order fulfillment process.

This feature allows businesses to manage customer expectations more effectively by controlling when and how shipping information is shared, ensuring that it aligns with their communication strategy.

Functionality at a glance:

Stops the automatic sending of shipping confirmation emails when a shipment is processed.
Allows businesses to control whether shipping confirmation emails are sent manually or omitted altogether.
Improves flexibility in customer communication during the order fulfillment process.
Helps businesses manage customer expectations by controlling the timing and content of shipping-related notifications.
Fully integrates with Odoo’s shipping and email notification systems, ensuring seamless control over email communication.

This feature is particularly useful for businesses that want to customize their communication with customers during the shipping process or for those that manage complex fulfillment workflows where shipping confirmation emails need to be carefully timed or omitted.

Example Use Case:

An online retailer using the **SME Stop Shipping Email Confirmation** feature can choose to hold back shipping confirmation emails until all items in a multi-shipment order are processed. This allows the retailer to send a consolidated confirmation when all shipments are complete, reducing confusion for the customer. Alternatively, the retailer can manually send a shipping confirmation email with additional information, such as delivery expectations or custom messages, enhancing the customer experience.

In summary, the **SME Stop Shipping Email Confirmation** feature gives businesses more control over the timing and content of shipping-related emails, improving customer communication and aligning with specific business strategies.