Providing customers with real-time information about their orders is essential for enhancing the customer experience. The Show Delivery Order on Portal feature in Odoo allows customers to log into the portal and view the details of their delivery orders, giving them full transparency over the status of their deliveries. This feature reduces the need for customers to contact support for order updates and ensures they have access to up-to-date information.
Functionality at a glance:
- Displays delivery orders on the customer portal for real-time order tracking.
- Improves transparency by allowing customers to check the status of their deliveries at any time.
- Reduces the workload on customer support teams by providing customers with self-service options.
- Integrates seamlessly with Odoo’s sales and delivery modules.
- Enhances the overall customer experience by offering easy access to order details.
This feature is especially valuable for e-commerce and B2B businesses where customers need regular updates on their orders. By providing real-time delivery information, it helps improve customer satisfaction and reduces the need for manual order status inquiries.
Example Use Case:
A B2B supplier can use the Show Delivery Order on Portal feature to allow its clients to log into the portal and track the status of their deliveries. This reduces the need for frequent follow-ups and ensures that clients are kept informed about their orders at all times.
Conclusion:
The Show Delivery Order on Portal feature enhances customer transparency by providing real-time delivery information on the portal. This improves the customer experience and reduces the burden on customer service teams.
Show Delivery Order on Portal (F2579)