Require Signature On Delivery Based On Shipping Method

In logistics operations, certain shipping methods, especially those involving third-party carriers or high-value goods—require a digital signature from the recipient as proof of delivery. However, this requirement is not consistent across all shipping scenarios.

The Require Signature on Delivery Based on Shipping Method feature introduces intelligent enforcement of signature collection in Odoo Inventory, tailored to the shipping method chosen for each Delivery Order.

Key Functionality:

1. Shipping Method Configuration: A new checkbox labeled “Require Signature” is added to each shipping method’s configuration.
2. Validation Restriction: When this checkbox is enabled, delivery order validation is blocked until the recipient provides a signature.
3. User Prompt: During delivery processing (e.g., in barcode app or delivery interface), the system prompts the user to collect a digital signature before proceeding.
4. Audit Trail: The collected signature is saved and can be used as legal proof or record of successful delivery.

This SME ensures compliance with shipping policies while offering flexibility to apply signature requirements only where needed.

Example Use Case

A company ships using FedEx Freight and Local Courier services.

1. For FedEx Freight, they enable “Require Signature” to ensure proper confirmation on delivery of expensive or sensitive items.
2. For Local Courier, the checkbox remains disabled, as the courier confirms deliveries manually.

When the warehouse staff attempts to validate a FedEx delivery in Odoo:

1. A pop-up appears requiring the customer to sign.
2. Once the signature is captured, validation proceeds.
3. If no signature is collected, the system prevents the delivery from being marked complete.

Key Benefits

1. Ensures Proof of Delivery
   Captures and stores recipient signatures for authorized shipping methods.
2. Flexible Configuration
   Applies signature requirements only to selected shipping methods.
3. Improved Compliance
   Supports businesses that require legal proof or carrier-specific signature protocols.
4. Enhanced Workflow Control
   Prevents accidental or premature delivery confirmation without customer verification.
5. Audit-Ready Records
   Maintains a verifiable trail for each delivery when required.

Conclusion

The Require Signature on Delivery Based on Shipping Method feature strengthens delivery verification workflows in Odoo by introducing selective enforcement of digital signatures. Businesses gain added security and compliance assurance for high-value or regulated shipments—without burdening standard deliveries. This enhances operational integrity, customer trust, and reduces the risk of disputes related to unverified deliveries.