With the rise of e-commerce and online payments, managing customer payment tokens effectively is crucial for ensuring a smooth payment process. The Payment Token Activity module provides businesses with the ability to monitor and manage the lifecycle of saved payment tokens. This module tracks the status of payment tokens, notifying the business of any updates or changes, such as expired or archived tokens, and allows for the creation of activities based on token statuses.
This feature is essential for businesses that handle recurring payments or subscriptions, where a customer’s saved payment token is used for billing. It helps prevent payment disruptions caused by expired or invalid tokens, ensuring that businesses can proactively reach out to customers for updated payment information when needed.
Functionality at a glance:
- Tracks the lifecycle of saved payment tokens, including changes, expirations, and archivals.
- Creates activities based on token statuses, allowing businesses to follow up on expiring or invalid tokens.
- Helps prevent payment disruptions by proactively managing token statuses.
- Improves customer communication by notifying businesses when token updates are needed.
- Integrates with Odoo’s payment system for seamless management of saved payment tokens.
This module is particularly valuable for businesses that offer subscription services or handle recurring payments. By staying on top of token status updates, businesses can ensure that payments continue to be processed smoothly, reducing the risk of missed payments due to expired or invalid tokens.
Example Use Case:
A fitness membership service that bills customers monthly can use the Payment Token Activity module to track when customers' payment tokens are about to expire. The system creates an activity, alerting the business to contact the customer for updated payment information, ensuring that the customer’s membership remains active without disruption.
Payment Token Activity (F1924)