Enhancement Of Gift Card In POS

The Enhancement of Gift Card in POS feature streamlines gift card management in Odoo 17’s Point of Sale (POS) by integrating key functionalities into a single, easy-to-use pop-up. This improvement ensures that volunteer users can efficiently handle gift cards without errors, reducing confusion and enhancing the overall customer experience.

Key Features:

Gift Card Balance Check

1. Scan a gift card and check its balance without applying it to the order.
2. Balance information is displayed in a dismissible popup.

Gift Card Printing

1. A “Print Gift Card” button allows volunteers to print gift cards directly from the POS interface.

Gift Card Application to POS Order

1. A “Apply Gift Card” button enables seamless redemption of gift cards against an order.
2. Prevents applying expired or fully used gift cards.

How It Works:

1. Open the POS interface.
2. Click the "Enter Code" button and scan the gift card.
3. Choose from three available options:
   1. Balance Check: Displays the remaining balance without affecting the transaction.
   2. Print Gift Card: Sends a print request for the scanned gift card.
   3. Apply Gift Card: Uses the gift card for the current transaction if valid.

Benefits:

1. Prevents gift cards from being unintentionally saved in the system.
2. Allows volunteers to check a balance multiple times without affecting the order.
3. Ensures an intuitive and simplified experience for non-technical users.
4. Reduces errors in customer transactions by streamlining gift card management.

Conclusion:

The Enhancement of the Gift Card in the POS feature simplifies the gift card process in Odoo’s POS, ensuring a seamless and error-free experience for volunteers while maintaining Odoo’s standard functionalities.