The SME Repair Order Logs module enhances repair order tracking in Odoo by adding detailed audit capabilities. It captures and analyzes the time repair orders spend at each stage, providing valuable insights to streamline processes and improve efficiency.
Key Functionalities:
- Stage Time Tracking:
- Tracks the time repair orders spend at each stage (e.g., Draft, Confirmed, Completed).
- Logs entry and exit timestamps for each stage.
- Repair Team Performance:
- Monitors the time repair orders are managed by different teams.
- Highlights delays caused by specific teams or coordination issues.
- Audit Reports:
- Generates detailed reports summarizing repair order durations by stage and team.
- Provides metrics like average stage time and team efficiency ratings.
- Real-Time Insights:
- Dashboards display live updates on repair order statuses and durations.
- Alerts users when a repair order exceeds the expected time for a stage.
- Historical Data Analysis:
- Enables trend analysis of repair orders over time.
- Identifies recurring bottlenecks for continuous improvement.
Key Benefits:
- Improved Visibility: Gain a clear understanding of repair order timelines and delays.
- Enhanced Accountability: Track team efficiency and resolve issues promptly.
- Better Decision-Making: Use data-driven insights to allocate resources effectively.
- Streamlined Processes: Identify bottlenecks and improve repair handling procedures.
Example Use Case:
A repair manager notices recurring delays in the "Under Repair" stage. By analyzing audit reports, they discover that a specific team lacks sufficient resources. Adjusting allocations resolves the bottleneck, reducing delays and improving customer satisfaction.
Conclusion:
The SME Repair Order Logs module equips businesses with advanced tools to monitor, analyze, and optimize repair order processes. By introducing stage tracking and audit features, it enhances visibility, accountability, and efficiency in repair operations.
Audit Tracking On Repairs