In the world of ERP systems, there’s a common practice that never quite made sense to us at Silverdale is companies that sell Odoo or offer customizations but don’t actually use the software themselves. How can you recommend a product to clients if you’re not familiar with it in your own day-to-day operations?
At Silverdale, we believe in practicing what we preach. Our philosophy is simple: we use what we sell. If it’s not good enough for us, it’s not good enough for our clients. This belief drives our approach to everything we do, from the solutions we offer to how we work internally. Let’s dive deeper into why this approach matters and how it benefits our clients. That's why it's one of our core tenets. Click here to learn more about our tenets.
The Importance of Using What We Sell
When we began working with Odoo, one thing became clear: how can we confidently recommend a system or customizations to our clients without using it ourselves? If we don’t understand its strengths and limitations firsthand, how can we claim it’s the right solution?
That’s why from day one, we’ve embedded Odoo and our own Silverdale apps into our internal operations. Every app, process, and software feature we offer has been tested, refined, and used extensively within our own teams. By working with the very tools we offer to our clients, we’ve built a unique level of trust and expertise that allows us to confidently deliver solutions we know work.
How Silverdale Apps Came About
Roughly a quarter of the apps we’ve developed at Silverdale were born out of our own internal needs. We wanted to become more efficient, streamline our operations, and solve specific challenges we were facing. As we developed tools that improved our business, we realized these solutions could also help our clients. So, we turned them into full-fledged Silverdale apps.
For example, managing customer equipment efficiently was something we struggled with early on. That challenge led to the development of our Customer Equipment Extension app, which we now offer to clients. We know it works because we’ve seen the difference it’s made for us.
Odoo: From A to Z
Odoo offers everything a business needs, covering a wide range of functionalities from accounting and inventory to CRM and project management. We leverage the standard features of Odoo to their fullest, integrating them seamlessly with our custom apps to create a solution that truly works at maximum efficiency.
The combination of Odoo’s standard capabilities and Silverdale’s specialized apps allows us to tailor solutions to specific business needs. It’s not just about adding layers of customization, it’s about maximizing efficiency and using the right tools to achieve measurable results.
We’ve seen the power of this combination internally, and that’s why we feel confident sharing it with our clients.
Why It Matters for You
So, why does it matter that we use what we sell? Because it guarantees that the solutions we provide are not just theoretical—they’re practical, tested, and proven to deliver results. Here are a few reasons this approach benefits our clients:
- Firsthand Expertise: We don’t just know the technical specifications of Odoo—we know how it works in real-world business environments because we use it every day. This gives us a deeper understanding of what will work best for you.
- Tailored Solutions: Many of our apps started as internal tools, which means they’ve been designed to solve real business problems. When we offer these solutions to you, we’re not guessing at what might work—we’re offering tools that have already been proven effective.
- Trust and Accountability: By using the same tools we sell, we hold ourselves accountable. If something doesn’t work, we feel it too. This means we’re constantly refining and improving our offerings to ensure they’re the best they can be.
The Silverdale Promise
At Silverdale, we’re committed to delivering ERP solutions that work, solutions we believe in because we use them ourselves. Whether you’re looking for a standard Odoo implementation or one of our custom apps, you can trust that the tools we offer are designed with real-world efficiency and effectiveness in mind.
We use what we sell because we want our clients to benefit from the same high-performance tools that help us succeed. Odoo, combined with Silverdale’s custom apps and processes, provides a powerful, scalable platform for any business looking to grow and streamline its operations.
Watch our Founder, Chief Evangelist, and CEO, Nick Foy explain our core tenet "We use the tools, processes, and systems that we sell."
At Silverdale, ERP isn’t just about selling software, it’s about providing solutions that truly make a difference. And the only way to ensure that difference is by using what we sell.
If you’re ready to experience the benefits of an ERP system that has been tested, refined, and proven in real business environments, contact us today. Let us help you streamline your operations with solutions that are built for real success, just like they’ve been built for ours.
Why We Use The Tools, Processes, And Systems That We Sell.