Our Director of Sales, Erin Olson recently visited one of our clients in Las Vegas and described her experience as:
"I spent the week onsite with one of our clients in Los Vegas, working on something that’s often overlooked but makes a huge difference, getting their hardware set up, running, and integrated seamlessly with their Odoo system.
This particular client specializes in commercial flooring and goes above and beyond for their customers with installation training, maintenance tools, and post-installation support. To deliver that level of service, their operations need to run like clockwork, and that’s where we come in.
Hardware setup isn’t just about plugging in a barcode scanner or connecting a printer. It’s about making sure everything works the way it’s supposed to, every time. That means walking the warehouse floor, testing label printers, ensuring the scanners sync perfectly with their Odoo workflows, and, most importantly, showing their team how to get the most out of it all.
At Silverdale, we don’t just deliver systems, we make sure they work in the real world. That’s why onsite visits are so important to us. Being there in person lets us see the small details, the kind you can’t pick up on over Zoom or an email thread. It’s about hearing the challenges firsthand, seeing how their team operates, and finding solutions that make their day-to-day easier.
It’s also about confidence. By the time I left, their hardware was up and running, their team was comfortable using it, and we’d ironed out every little kink to make sure their Odoo system and hardware were working together seamlessly.
These visits remind me why we do what we do at Silverdale. It’s not about flashy demos or big promises - it’s about being there, making sure things work, and giving our clients the tools they need to succeed.
When you’re in the business of democratizing ERP, it’s not just about technology - it’s about getting your hands dirty and making sure everything is exactly how it needs to be."
Feel free to schedule a call and find out how we make a real difference to your business.
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