How did Silverdale CEO Nick Foy's experience working at Amazon influence him as a founder?

Our CEO, Nick Foy, often reflects on his time at Amazon as one of the most transformative periods of his career. It was during those years that he learned one invaluable lesson: think big, scale fast, and always focus on the end result. At Amazon, everything was built with growth in mind. Every process, every decision, and every product was designed to scale rapidly, and that’s a mindset he has carried forward into Silverdale.

One of the key principles Nick took from his time at Amazon was the importance of working backwards from the end result. It’s not about solving problems as they arise, but rather being laser-focused on the end-user experience from the very beginning. By designing processes to ensure that vision becomes a reality, the approach creates a foundation that is scalable, repeatable, and predictable.

At Silverdale, we embody this approach in everything we do. When we implement Odoo for our clients, we’re not just setting up a system, we’re architecting solutions that are designed to grow alongside their business. From day one, our clients are positioned for sustainable success because we don’t just focus on short-term fixes. We think long-term, ensuring that the solutions we provide today will still serve our clients well into the future.

Whether it’s through our structured methodology in the Silverdale Implementation Method (SIM) or innovative tools like DaleBot, we are always focused on scalability and client success. Every decision is made with that vision in mind, ensuring that our clients not only meet their current business needs but also have the flexibility to grow and adapt as their markets evolve.

The Amazon-inspired philosophy that drives Silverdale's success:

1. Think big and scale fast.
   We approach every client with the belief that their business is destined for growth. Our solutions are designed to handle that, providing a strong foundation for rapid scaling.
2. Start from the end result.
   Whether it’s an ERP implementation or business process optimization, we work backwards from what success looks like for the client. It’s not about checking boxes; it’s about delivering real, measurable results.
3. Customer experience is everything.
   At Amazon, the customer was always the top priority. At Silverdale, we bring that same philosophy. Every customization, every process, and every tool we implement is centered around the client’s success. It’s about making sure they have what they need to not just operate, but thrive.

This Amazon-inspired mindset has become a core part of Silverdale’s DNA. It has allowed us to help businesses achieve more than just operational efficiency—we help them grow and thrive. Our Business Process Library, continuous improvement audits, and ongoing expert training are all part of the ecosystem that ensures our clients are not just maintaining the status quo, but scaling, evolving, and delivering at the highest level.